All orders are fulfilled Monday through Friday with a cut-off time of 8 am EST. Any purchases after 8 am EST that day will be shipped out the following day.
Except on Holidays observed by USPS and all other carriers, as follows:
New Year's Day
Martin Luther King Jr.'s birthday
LOST OR STOLEN PACKAGES
Tranquil Radiance Spa is not responsible for lost, stolen, or damaged goods. Once the shipment has been handed off to the carrier the responsibility is now in the carrier's hands.